Return & Exchange Policy

RETURNS POLICY

You can return any item purchased on www.meranfashion.com within 14 days of the delivery date from the country the item was delivered to. To be eligible for a return, all items must be in their original condition, with all original tags and packaging intact. Merchandise that has been worn, used (washed, soiled, having a strong smell of cigarettes), altered, or damaged will not be accepted.

If you would like to return a product, please follow the instructions below:

 

Please notify us on info@meranfashion.com providing your order’s number. Put the invoice (the one you received with your order) inside the package and ship it by a secure shipping service to the provided address provided to you by Customer service. 

 

We kindly recommend using the following shipping services: DHL, UPS, GLS, FedEx. 

Please note that the costs and risks involved in the return of items are borne by the sender. Meran Fashion cannot be held responsible in the event of loss, theft, or damage of the parcel. Parcels for which the Customer’s identification (surname, first name, address, and a tracking number) is not possible shall be refused.

We are not currently able to offer free returns. For all International returns, unless an item is damaged or faulty, the customer is required to arrange and pay for the return of the product.

 

EXCHANGES

Please note that we can only exchange a product for a different size within the same model. To check the product’s availability, please contact us at info@meranfashion.com. If the item is in our warehouse we will then hold it for you and as soon as we receive your return, we will ship it to the address from your original order.

Should you be interested in exchanging your product for a different color or style, please return it and place a new order.

REFUND

In order for the quality control to accept the return, the product must be returned in the full condition in its original packing, undamaged, unaltered, not worn, with all original tags, accessories, and a copy of the purchase invoice. Merchandise returned by mail to the warehouse will be processed within 14 business days from receipt.

Once our quality control team has approved the return, your refund will be credited back to the original form of payment and you will receive a confirmation email. If your return does not meet the conditions listed, the package will be sent back to you.